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What is the difference between a FAC Specialist and FRG Groups?

FAC Specialist are employed staff that take care of military soldiers
and their families; providing information and referrals for day to day
problems and concerns. They provide services in financial management,
crisis intervention, TRICARE issues, ID cards and DEERS, and benefit
and entitlement briefings. FRG Groups are unit based volunteers that
support soldiers and their families during deployment. They provide
opportunities for military families to come and interact with other
military families.

Can I get an ID card without my Service Member/Sponsor being present?

Enrollment in the Defense Enrollment Eligibility Reporting System or DEERS is the key to obtaining an ID card for military dependents. In order to obtain a dependent ID card without the SPONSOR being present, you would need a copy of your marriage license and a Power of Attorney (POA). It is preferred that you have a signed copy of the form DD1172. You can obtain a copy of this form through your local Family Assistance Center (FAC) or http://www.dtic.mil/whs/directives/infomgt/forms/eforms/dd1172.pdf.

If my Service Member has a military pay issue, who can we contact?

The National Guard Service Member must contact his or her Unit Admin. If the problem remains unresolved or the Service Member is on Active Duty then the Service Member can call 1-888-332-7411 or DSN 580-5096, or Ask Military Pay.

What is DEERS?

DEERS, Defense Enrollment Eligibility Reporting System is the automated system by which all entitlement to benefits are determined. In order for dependents or service members to receive various benefits, they must be placed into this system. It is the service member's responsibility to ensure all dependents are placed into this system and the data maintained is current, updated and accurate. Units are not permitted to update their service members records in DEERs. Only certified sites are authorized this capability. http://www.tricare.osd.mil/DEERS/default.cfm

Where is the closet location to have ID Cards made?

Please go to this link to see a list of Georgia RAPIDS Locations where ID Cards can be made. Click here http://www.dmdc.osd.mil/rsl/owa/home

When do Children need an ID Card?

Your ID Card will allow access to military installations and benefits on those installations. Children under the age of 10 can normally use the ID Card of their parent but the child MUST still be registered in DEERS. At the age of 10 children should obtain their own ID card. Children under the age of 10 should have an ID card of their own when in the custody of a parent or guardian who is not eligible for an ID card. DEERS is one of the most important aspects of the military records. It is ESSENTIAL to maintain current information in DEERS
In order to obtain a Dependent ID Card without the Service Member/Sponsor being present, you would need a copy of your marriage license and a Power of Attorney (POA). It is preferred that you have a signed copy of the form DD1172. You can obtain a copy of this form through your local Family Assistance Center (FAC) or http://www.dtic.mil/whs/directives/infomgt/forms/eforms/dd1172.pdf.

Who do I call if I need a resource in my local community?

You can contact your regional Family Assistance Center (FAC) Staff. He or she can provide you with an agency or organization that provide the services that you need.
Or you can fill out our Contact Form and we will answer you withing 24 hours.

Who do I contact to receive information/documentation on my Military Records?

If it has been LESS than 2 years contact:
Georgia National Guard Oglethorpe Armory
ATTN: Personnel Records
5019 Ga. Hwy 42
Ellenwood,GA 30294-3438.

If it has been MORE than 2 years contact:
National Personnel Records Center
Military Personnel Records
9700 Page Avenue
St. Louis, MO 63132-5100.

How do I obtain counseling for myself or a family member?

You can obtain information for counseling by contacting your local Family Assistance Center (FAC) to discuss all the options available to you. Or you can contact TRICARE's Behavioral Health or Value Options provider by calling the number on the back of your insurance card. Additional resources counseling services are offered through Military One Source. You can contact them by phone at 1-800-342-9647 or online at http://www.militaryonesource.com/.
Anonymous Mental Health Screening is also available thru http://www.militarymentalhealth.org

Why should my family attend Yellow Ribbon events?

The purpose of the Yellow Ribbon program is to provide information,
services, and proactive outreach opportunities for soldiers, families, and youth throughout the entire deployment cycle.